Frequently Asked Questions

Q: I need two different powers to make up the pair because I have different powers for my left and right eyes. How can I buy 1 pair in two different powers?

A:

The system cannot handle the request 1 pair in different powers. However we can manage that manually. Place the using the system by putting quantity as one and select one power (as if you order 1 pair in same power for both left and right). Write an email to sales@getyourlenses.com informing the customersupport the actual powers you require and give the order number as reference. Our support service will manually adjust your order and will ensure your contacts are shipped out in 2 different powers as required. This arrangement is only applicable to those contacts that are packed 1 piece in a small bottle (vial , which are normally the one year disposable).

 






Getyourlenses.com is a marketing arm sells contact lenses and other related products online/in an e-business environment. Customers are required to obtain a valid prescription by their Optometrist or Optician before placing order on this web site and confirm that the order placed is in accordance to the said valid prescription as stipulated by their Optometrist or Optician.